The W3 system (Who, What, Where) was designed to help connect volunteers and those in need of their services. The program unifies the efforts of many disaster recovery organizations for the Gulf South and local and national charities so that their efforts can be the most efficient. The “who” is for the different charities and organizations involved, the “what” is the description of the program or event that is being hosted, and the “where” is the actual housing location that the activity is taking place. Individuals can log into the system to find what types of programs are being hosted in their area.

Programs that are supported include education, job training, child care and activities, and meals. Housing areas across the state of Louisiana are shown with a calendar of events to easily coordinate volunteer support efforts. The LFRC is a private non-profit organization that coordinates the efforts of numerous disaster response organizations and social service providers.

The Recovery Corps programs are based on principles of mutual responsibility, accountability and partnerships with disaster affected individuals and families. The Recovery Corps began after hurricanes Katrina and Rita in 2005 to provide citizens affected by this disaster with access to resources that will assist their recovery. The Recovery Corps helps Louisiana residents with children’s services, housing, education, emotional well being and employment.

Doerr Furniture, a local institution since 1938, has come back strong post-Katrina, providing quality furniture and unmatched customer service. A recent remodel and grand re-opening reflect Doerr’s dedication to meeting the needs of New Orleanians.

To strengthen this focus on customer service, Doerr and sister company Bedding Plus commissioned Carrollton Tech to develop a new intranet system for employees and to outfit their state-of-the-art warehouses with a wireless network and bar-coding system used in conjuntion with new rack storage that streamlines delivery and maximizes inventory control.

The intranet that Carrollton Tech developed focuses on communication – a way for Doerr and Bedding Plus to instantly communicate with all employees at all thirteen locations in the Gulf Region so that in turn customers will get the best and most up-to-date information. At any store location, employees are able to log in to the intranet to access merchandise availability updates, delivery timelines, and new product information. Recent TV and print ads are available for download, assuring that all employees are aware of the latest sales and current offers. The intranet is also used as a tool to communicate emergency preparedness policy and current storm information to employees.

Doerr and Bedding Plus are using technology implemented by Carrollton Tech to effectively communicate with employees, provide better and faster customer service, and minimize costs.

In the days after Hurricanes Katrina and Rita, thousands of Louisiana residents were left in need of housing, education, job training, mental and physical heath assistance; among many other needs. Several local and national relief organizations became active in the region to fill many of these needs.

They faced the difficulty of a multitude of providers attempting to supply relief assistance in over 100 location throughout the state of Louisiana. The Louisiana Family Recovery Corps initiated the development of the Cross Organizational Referral Engine (CORE).

CORE is a centralized database designed to coordinate provider organizations with Louisiana Family Recovery Corps case workers in the field. After meeting with individuals or families with needs, the case workers refer the individual or family's case to the providers in the system. Providers have the ability to respond to the request of refer to another provider that can better fulfill the needs.

CORE Includes

• Provider Contact Details
• Relief Center Details
• Distribution Center Details
• Contact Directory
• Needs Referral Engine
• Statistical Data/Reports on Site Activity and Needs

The Recovery Corps programs are based on principles of mutual responsibility, accountability and partnerships with disaster affected individuals and families. The Recovery Corps began after hurricanes Katrina and Rita in 2005 to provide citizens affected by this disaster with access to resources that will assist their recovery. The Recovery Corps helps Louisiana residents with children’s services, housing, education, emotional well being and employment.

Associated Electric & Gas Insurance Services Limited (AEGIS) was looking for a single system to share company-wide and departmental calendars, directories, employee manuals, and forms.

Challenges of this system included:

• A Flash-based ‘new employee’ section
• Live-updated news ticker
• Up-to-date news articles
• User specific access level
• Completely Web-based file uploads and maintenance

AEGIS is a non-assessable mutual insurance company owned by its policyholder-members. The mission of AEGIS is to assure utility and related energy industry members consistently superior insurance and risk management products and services through a secure and stable market enabling members to achieve the lowest overall long-term cost of risk.

LouisianaRebuilds.info was created to provide Louisiana residents who are rebuilding or displaced from Hurricanes Katrina and Rita with a centralized source of information regarding the rebuilding and recovery process.

The Louisiana Rebuilds website offers Louisiana residents access to information regarding recovery assistance and rebuilding information including a contractor database and FEMA guidelines. It is also a place for citizens, displaced or rebuilders alike, to get news and information about neighborhoods, schools and jobs, and to find out what assistance and organizations are available to them.

ASCENO was looking for a new website to communicate upcoming events, manage committee and member newsletters, and register members for their annual conference.

The ASCE New Orleans Branch was founded in 1962 and is part of the Louisiana Section, District 14, Zone II of ASCE. The N.O. Branch consists of the composite areas of the parishes of Terrebonne, Lafourche, St. James, St. John the Baptist, St. Charles, Jefferson,Orleans, Plaquemines, St. Bernard, St. Tammany and Washington. With more than 740 members, the N.O. Branch is the largest of the four branches of the Louisiana Section.

Broadpoint, Inc was looking for a single system to share company-wide and departmental calendars, directories, employee manuals, and forms. In 2007, Petrocom, SOLA Communications and Coastel merged to become Broadpoint, Inc.

Challenges of this system included:

• Live Announcements
• News article management
• Department pages with user assigned management
• Company and Department calendar
• Up-to-date financial files and forms
• Conference room booking and management
• Staff/Department directory
• User specific access level
• LDAP integration for user access and management

Broadpoint provides cellular service, satellite communications, 2-way radio service and towers to the Gulf of Mexico and the Gulf Coast region.

The goals and objectives of Provident are to serve its charitable mission by undertaking a broad range of services, activities and programs that seek to provide quality healthcare, safe, compassionate and comfortable senior living facilities and services and safe, comfortable and affordable housing while promoting the physical, emotional and mental health and social well-being of the individuals, families and communities it serves.

Provident seeks to serve the healthcare needs of the citizens of the communities across the country where Provident pursues its mission and provide compassionate care in a resident and patient friendly environment for the elderly through long-term, skilled care and other senior living facilities. In addition to its mission in healthcare and senior living services, Provident strives to provide comfortable, affordable housing to individuals and families of very low, low and moderate income.